What we built shouldn't quietly drift. Someone should be watching it.
A monthly retainer for after a Custom Implementation or 90-Day Improvement — we keep what we built tuned as your business changes, track whether the benefit is holding up, and periodically flag the next opportunity worth your time.
Ongoing Optimisation follows a Custom Implementation or 90-Day Improvement — it's not a standalone starting point.
A build that's never revisited slowly stops earning its keep.
Businesses change — new staff, new pricing, a new system, a busier season. Without someone watching, the process or automation you paid to fix quietly drifts out of date.
Governance
Someone actually checking whether what we built is still working as intended — not just assuming it is.
Benefit tracking
The baseline we agreed at launch, checked against reality on a regular cadence — not a one-off result you have to take on faith.
Next opportunity
A rolling cadence that flags what's worth improving next, so you're not starting the search from scratch each time.
A short, regular check-in — not another project.
Monitor
We keep an eye on what we built — usage, exceptions and whether it's still behaving as designed.
Tune
Small adjustments as your business changes — new staff, new pricing, a new system, a busier season.
Report & recommend
A regular, brief update on the measured benefit — and, when there's a genuine next opportunity, a heads-up rather than a sales pitch.
Not the same as a Proven Solution's managed service.
Proven Solutions already include a lightweight managed option from $250/month for the automation itself. Ongoing Optimisation is the broader retainer for what came out of a Custom Implementation or 90-Day Improvement — usually covering more than one system or workflow.
Proven Solutions managed service
Keeps one specific automation running smoothly, from $250/month.
Ongoing Optimisation
Governs and improves a broader set of changes across process, systems and automation.
Either way
You decide month to month — nothing here is a multi-year lock-in.
A monthly retainer, scoped to what you actually have running.
Priced against the size and complexity of what we're maintaining — not a flat, one-size number.
- Monitoring and tuning of what was built
- Regular benefit reporting against the agreed baseline
- A periodic next-opportunity recommendation
- Month-to-month — no multi-year lock-in
Frequently asked questions
Not on its own — there needs to be something in place to maintain first. Most clients arrive here after a Custom Implementation or 90-Day Improvement.
The Proven Solutions managed option covers one specific automation from $250/month. Ongoing Optimisation is the broader retainer for the process, systems and automation changes delivered through Business Improvement.
Yes. It's month-to-month by design, precisely so it has to keep earning its place rather than running on inertia.
We'll say so. You still get the monitoring and the report — we're just not going to invent a recommendation to look busy.
Not there yet? Start earlier in the ladder.
Ongoing Optimisation is the last step, not the first. These are where most businesses actually begin.
Opportunity Mapping Session
Give us 60–90 minutes and a few real examples. We'll find, quantify and prioritise your Top 3 opportunities.
See the Opportunity Mapping Session90-Day Improvement
For broader problems involving capacity, workflow, margin, systems, reporting or owner dependency.
Talk about 90-Day ImprovementStart with what matters.
Tell us what feels slower, harder or less reliable than it should. We'll help you work out whether there's a worthwhile improvement — and the simplest way to make it happen.